CITY GUIDE v1.0

Privacy Matters

Our Commitment to Prizren's Digital Integrity

At NePrizren, we bridge the gap between local businesses and global visitors. This policy explains how we manage the data that powers our city guide while keeping your information secure and private.

We continuously review and improve our privacy practices to ensure compliance with global standards and local regulations. Transparency is at the core of everything we do, and we aim to make data handling clear and understandable for all users.

Data Integrity

We perform database maintenance every 24 hours to ensure that only active, paying businesses are displayed to our tourists. This prevents outdated or inactive listings from appearing, enhancing the quality of information.

All modifications to the database are logged securely to maintain an audit trail for accountability and troubleshooting purposes.

1. Search Data

We monitor search trends to see what tourists are looking for in Prizren. This data is anonymized and aggregated to protect individual privacy while helping improve city navigation and recommendations.

No personally identifiable information is collected from searches unless voluntarily provided by the user, such as through contact forms or subscriptions.

2. Business Listings

For businesses, we store contact information and location data. Subscriptions are processed on a 90-day (3 month) cycle to ensure accurate and up-to-date listings.

Businesses can request edits or removal of their information at any time, and we will process such requests promptly.

3. Payment Security

Transaction records are kept strictly for accounting and listing verification. We do not store sensitive credit card numbers on our local server; all payment processing is handled by secure, PCI-compliant providers.

Payment history is retained only for as long as required by law or for the purpose of subscription verification and support.

4. Cookies & Tracking

NePrizren uses cookies and similar technologies to enhance user experience, remember preferences, and analyze platform performance. These cookies do not track personal data beyond what you voluntarily provide.

Users can control cookie preferences through their browser settings at any time, and we respect those choices.

5. Third-Party Services

Our platform may include third-party services, plugins, or advertisements. These third parties have their own privacy policies, and NePrizren is not responsible for their data handling practices.

We recommend reviewing the privacy policies of any third-party services you interact with while using our platform.

Accept Our Digital Terms

By continuing to use NePrizren, you agree to our data handling practices as outlined above. Your privacy and trust are very important to us.